Return Guide

Dear customers, we are dedicated to provide you with the most convenient and efficient after-sales service. Please read the following terms and examples carefully.

• 1. For online purchases that need to be returned, please apply for a return and refund through the original order.
• 2. If you need to return the school uniform, please take it to the designated shop: Working hours: 10:00-12:00 and 13:00-18:00 from Monday to Saturday (except public holidays)
• (2-1)Harrow ：Workshop 1, 19F Orient International Tower, NO. 1018 Tai Nan West Street, Cheung Sha Wan, Kowloon, HongKong, Tel: +852 21160674, 
• (2-2)CAIS/ICS：Workshop 3, 9F Orient International Tower, NO. 1018 Tai Nan West Street, Cheung Sha Wan, Kowloon, HongKong
• (2-3)TIS：OF MACAO | 澳門國際學校MUST Block K, Avenida Wai LongMacau, China Room School Uniform
• 3. Returns are not supported under the following circumstances:
  
  • 3-1. Any markings have been made on the label or clothing
  • 3-2. The product has been washed or artificially damaged
  • 3-3.The label and tag of the product have been torn off
  • 3-4. The product has exceeded the 15 day return and exchange deadline
  • 3-5.Specially customized school uniform products